Archive for July, 2009
A Brilliant Treatise on AdWord Initial Bidding
Posted by admin in Slap In the Face!, Wake Up Call! on July 31st, 2009
The quality score is a really complex black box algorithm, there are many things that it takes into account. Here is for example something that is very far from being intuitive or obvious: If you just added a keyword and you bid a very low amount (seems to be correlated with what…
Don’t be a miser with AdWords, or at least don’t show it – http://www.ppchacking.com
Microsoft and Yahoo Team Up To Challenge Google
Posted by admin in Slap In the Face!, Wake Up Call! on July 29th, 2009
It’s official!
Microsoft announced today that they have struck a deal to power Yahoo’s search, while at the same time Yahoo will be powering paid ads on Bing.com (Microsoft’s new search platform…formerly known as MSN).
You can get all the details here:
http://www.microsoft.com/Presspass/press/2009/jul09/07-29release.mspx
…and here:
http://www.choicevalueinnovation.com/thedeal/Default.aspx
So why is this good news for marketers?
It’s simple. With Yahoo and Microsoft now a team, Google finally has some competition in the search market. This means:
- Ad costs may go down, and…
- Google may stop being such enormous jerks to their advertisers (which could mean less “Google Slaps”)
Obviously this is just my speculation, and the deal doesn’t go final until 2010 so don’t expect anything to change overnight, but competition is (almost) always a good thing for consumers, so for now, at least, I’m chearing this deal.
Comment below and let me know what you think… Woot!
-Ryan
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this was seeded from http://drivingtraffic.com/microsoft-and-yahoo-challenge-google/ so Ryan Deiss gets the props and the scoop!
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Banner Ads Work, You Hafta Know What Ur Doing!
Posted by admin in Wake Up Call! on July 25th, 2009
What REAL Customer Service Is. . .
Posted by admin in Slap In the Face! on July 21st, 2009
Winning on the uphills A continuing Sethism from the Soothsayer himself. . . .
Every So Often I come across a particularly selfish, self-centered, sophomoric client in my businesses that tests my patience. I am quick to become curt, identify that person as a zero-sum gain as II become aware of the large sucking sound of my time being wasted. I then quickly write those people off. . .
I read this today and it changed my attitude. . .
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Interesting business lesson learned on a bicycle: it’s very difficult to improve your performance on the downhills.
I used to dread the uphill parts of my ride. On a recumbent bike, they’re particularly difficult. So I’d slog through, barely surviving, looking forward to the superspeedy downhill parts.
Unfortunately, I had a serious accident a few years ago (saving the life of a clueless pedestrian by throwing myself onto the pavement). Downhill might be fast, but it’s crazy.
Lesson learned. Now, I look forward to the uphill parts, because that’s where the work is, the fun is, the improvement is. On the uphills, I have a reasonable shot at a gain over last time. The downhills are already maxed out by the laws of physics and safety.
The best time to do great customer service is when a customer is upset. The moment you earn your keep as a public speaker is when the room isn’t just right or the plane is late or the projector doesn’t work or the audience is tired or distracted. The best time to engage with an employee is when everything falls apart, not when you’re hitting every milestone. And everyone now knows that the best time to start a project is when the economy is lousy.
Most of your competition spend their days looking forward to those rare moments when everything goes right. Imagine how much leverage you have if you spend your time maximizing those common moments when it doesn’t.
You Tube Tweak: How to destroy the ClickBack/LinkBack
Posted by admin in Wake Up Call! on July 19th, 2009
The Tao of the Little Shovel
Posted by admin in Slap In the Face!, Wake Up Call! on July 18th, 2009
The law of the little shovel
. . .another Sethism! Gawd, I love this man!
If you want to dig a big hole, you need to stay in one place.
If you walk around town with a little shovel, you’ll just end up digging thousands of little holes, not one big one.
Call on one person ten times and you might make the sale. Call on ten people once each and you will likely get ten rejections.
The important thing to remember is that separate events are often separate. If you use the same ineffective approach on one thousand people, it’s not going to start working better just because you use it more often.
Connected events, on the other hand, often benefit from frequency and trust.
Which leads to two viable strategies:
1. If you can stay still, stay still. Earn the trust, earn the sale by repeatedly demonstrating value and authority.
2. If you can’t stay still, get a bigger shovel. Your marketing and your sales pitch has to be so refined and focused that it works the first time, because you don’t get a second time.
Event Planning & Marketing, the New Web 2.0
Posted by admin in Slap In the Face!, Web 2.0, Web 3.0 on July 17th, 2009
I came by this via Twitter, and after watching this video, found huge resonation. This is the next big future modality of the internet and as you have already learned. You either adopt and exploit as a business, or be sidelined and rendered ineffectual. Watch, let it make you uncomfortable, and comment. You are my family, and we are a power together!
How Will YOU Make the Quantum Leap?
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on July 14th, 2009
Taking the leap
More Sethisms from the Master!
The best businesses and the best projects are a quantum leap above the competition. This gulf represents competitive insulation, because others can’t figure out how to get up there with you.
Amazon, for example, has a leap between it and other online retailers. Sure, you might be able to mimic part of what they’ve got, but the gulf is so huge, it’s hard to imagine displacing them any time soon.
Nike has spent billions on advertising, sponsorship, manufacturing, technology and distribution. It’s a quantum leap between them and some start-up that wants to compete.
I think going for the leap is essential for creating a business for the ages, and I want to speculate that there are three ways to make it:
- BUY IT–you can raise a lot of money or spend a lot of the company’s R&D or marketing money and just buy yourself a huge head start and this provides insulation. (This is my least favorite, because spending like a drunken sailor often leads to other drunken behaviors, including remorse the next day).
- SNEAK UP THE CURVE–you can quietly develop your business fairly cheaply and then, by the time the competition notices you, it’s too late. Build a Bear Workshop is a great example of this. One store at a time they built a brand, a cash flow and a nationwide footprint that makes it awfully difficult for others to compete. McDonald’s did the same thing.
- THE NETWORK EFFECT–some markets are ready for one (and usually only one) intermediary to show up and be the default winner. Twitter and Comdex and Alexander Graham Bell are great examples of this.
There are probably some others (like make a genius innovation in your basement and then patent it) but these three are good ones to start with.
Facts Always Win, Right?
Posted by admin in Slap In the Face!, Wake Up Call! on July 14th, 2009
Facts always win, right?
Sage and salient word from Seth Godin. . .
If you’re selling a business to business service and you can prove that it’s better, that it delivers more value, that it’s cheaper or more durable or more efficient, shouldn’t that mean you will close every sale?
Even hard-headed business people end up buying the thing they want, not the thing they necessarily need.
The real danger of relying on facts to make your sale, though, is that when the facts are no longer on your side, you’re toast. The low-cost supplier gets hooked on the easy sales that come from acting like a commodity, and if that changes, you’ve got little room to maneuver.
Great brands and projects are built on real value and a real advantage, but great marketers use this as a supporting column, not the entire foundation. Instead, they build a story on top of their head start. They focus on relationships and worldviews and interactions, and use the boost from their initial head start to build competitive insulation.
Protected: Genius from Perry Belcher, Utilizing EBay to Drive Traffic (email: admin@k2scuba.com for access code)
Posted by admin in Slap In the Face!, Web 3.0 on July 12th, 2009
Seth Godin’s The Art & Skill of Working for the “Man”
Posted by admin in Slap In the Face!, Wake Up Call! on July 11th, 2009
The art and skill of working with bureaucrats
Have you noticed that most airports feature the same restaurants? It’s not an accident. The people who run these chains have organized themselves to be good at dealing with municipal organizations. Same thing goes for design firms, creative firms, accountants etc. that deal with large corporations.
In my experience, 40% of the fee goes for the work and 60% goes to pay for the do-overs, staffing, project management and hassle that comes from working from big organizations and committees. A lot of small businesses get burned when they charge just the 40% and the client expects that the other 60% comes for free. It doesn’t. If you want to be good at this capability, you can. You can buy it and learn it and then turn around and sell your skill. But it’s unlikely you will randomly back into it.
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Good Freekin’ Boogly Woogly! Let this wash over you, and read it again. . .and again. . .and again!
Raise your hand if you HAVENT gotten burned by a bureaucracy!
This blog is for you. So comment and tell me what you most want to see here. Im listening!
Tevis
Web 3.0, the Future in just under 5 minutes!
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on July 4th, 2009
This is a powerful video done back in 2007. We are the arbiters of Web 3.0, are you innovating or will you get left behind.
How to be a packager
Posted by admin in Slap In the Face!, Uncategorized, Wake Up Call!, Web 2.0 on July 3rd, 2009
This is sage words from Seth Godin. Mad props to the mentor and you can find his blog and other musings here: http://sethgodin.typepad.com/seths_blog/2009/06/how-to-be-a-book-packager.html
K2 is a packager. I package scuba equipment. Dont confuse me with a scuba retailer or a dive shoppe. If you have a product that we can drive to market, ping me at 818 982 2652.
Now, please enjoy the article!
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For fifteen years, I was a book packager. It has nothing to do with packaging and a bit more to do with books, but it’s a great gig and there are useful lessons, because there are dozens of industries just waiting for you to do something like this. Let me explain:
A book packager is like a movie producer, but for books. You invent an idea, find the content and the authors, find the publisher and manage the process. Book packagers make almanacs, illustrated books, series books for kids and the goofy one-off books you find at the cash register. I did everything from a line of almanacs to a book on spot and stain removal. It was terrific fun, and in a good year, a fine business. Along the way, I worked with just about every major publisher and created more than a hundred books. I packaged (with various levels of success) video games, college professors, Julia Robert’s astrologer, an award-winning children’s novelist, the Weekly World News, Kinko’s and (almost) Craftsmen Tools.
I think there are real advantages to this model (and not just for books). Star Wars toys, for example, were created by a packager, and so are most big budget movies. Duncan Hines licensed his name to Roy Park, perhaps the most successful food packager of all time. Roy died of old age with more than half a billion dollars to his name thanks to all that cake mix.
First, the world needs packagers. Packagers that can find isolated assets and connect them in a way that creates value, at the same time that they put in the effort to actually ship the product out of the door. Kaplan might never have gotten into the test prep book business if we hadn’t done all the hard work of persuading them to enter the market (it took several years) and creating the books that launched their line. One series of books generated tens of thousands of new customers for them.
Second, in many industries there are ‘publishers’ who need more products to sell. Any website with a lot of traffic and a shopping cart can benefit from someone who can assemble products that they can profitably sell. Apple uses the iPhone store to publish apps. It’s not a perfect analogy, because they’re not taking any financial risk, but the web is now creating a new sort of middleman who can cheaply sell a product to the end user. We also see this with Bed, Bath and Beyond commissioning products for their stores, or Trader Joe’s doing it with food items.
Any time you can successfully bring together people who have a reputation or skill with people who sell things, you’re creating value. If you find an appropriate scale, it can become a sustainable, profitable business.
The skills you bring to the table are vision, taste and a knack for seeing what’s missing. You also have to be a project manager, a salesperson and the voice of reason, the person who brings the entire thing together and to market without it falling apart. Like so many of the businesses that are working now, it doesn’t take much cash, it merely takes persistence and drive.
Here are some basic rules of thumb that I learned the hard way:
- It’s much easier to sell to an industry that’s used to buying. Books were a great place for me to start because book publishers are organized to buy projects from outsiders. It’s hard enough to make the sale, way too hard to persuade the person that they should even consider entering the market. (PS stay away from the toy business).
- Earning the trust of the industry is critical. The tenth sale is a thousand times easier than the second one (the first one doesn’t count… beginner’s luck).
- Developing expertise or assets that are not easily copied is essential, otherwise you’re just a middleman.
- Patience in earning the confidence of your suppliers (writers, brands, factories, freelancers) pays off.
- Don’t overlook obvious connections. It may be obvious to you that Eddie Bauer should license its name and look to a car company, but it might not be to them.
- Get it in writing. Before you package up an idea for sale to a company that can bring it to market, make sure that all the parties you’re representing acknowledge your role on paper.
- As the agent of change, you deserve the lion’s share of the revenue, because you’re doing most of the work and taking all of the risk. Agenting is a good gig, but that’s not what I’m talking about.
- Stick with it. There’s a Dip and it’s huge. Lots of people start doing things like this, and most of them give up fairly quickly. It might take three or five years before the industry starts to rely on you.
- Work your way up. Don’t start by trying to license the Transformers or Fergie. They won’t trust a newbie and you wouldn’t either.
