Archive for category Slap In the Face!
If I had to Start Over from Scratch
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on February 24th, 2010
Simpler words have not been written. Here is the blueprint on becoming successful on the internet. Period!
Please take some time to read this over, ponder it, and then give me a call if you want to work together. In this internet game, it is a support oriented concerted effort. . .and all get successful together!
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Hunters and Farmers
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on February 3rd, 2010
Good Gawd, this is seth godin at his absolute best!
10,000 years ago, civilization forked. Farming was invented and the way many people spent their time was changed forever.
Clearly, farming is a very different activity from hunting. Farmers spend time sweating the details, worrying about the weather, making smart choices about seeds and breeding and working hard to avoid a bad crop. Hunters, on the other hand, have long periods of distracted noticing interrupted by brief moments of frenzied panic.
It’s not crazy to imagine that some people are better at one activity than another. There might even be a gulf between people who are good at each of the two skills. Thom Hartmann has written extensively on this. He points out that medicating kids who might be better at hunting so that they can sit quietly in a school designed to teach farming doesn’t make a lot of sense.
A kid who has innate hunting skills is easily distracted, because noticing small movements in the brush is exactly what you’d need to do if you were hunting. Scan and scan and pounce. That same kid is able to drop everything and focus like a laser–for a while–if it’s urgent. The farming kid, on the other hand, is particularly good at tilling the fields of endless homework problems, each a bit like the other. Just don’t ask him to change gears instantly.
Marketers confuse the two groups. Are you selling a product that helps farmers… and hoping that hunters will buy it? How do you expect that people will discover your product, or believe that it will help them? The woman who reads each issue of Vogue, hurrying through the pages then clicking over to Zappos to overnight order the latest styles–she’s hunting. Contrast this to the CTO who spends six months issuing RFPs to buy a PBX that was last updated three years ago… she’s farming.
Both groups are worthy, both groups are profitable. But each group is very different from the other, and I think we need to consider teaching, hiring and marketing to these groups in completely different ways. I’m not sure if there’s a genetic component or if this is merely a convenient grouping of people’s personas. All I know is that it often explains a lot about behavior (including mine).
Some ways to think about this:
- George Clooney (in Up in the Air) and James Bond are both fictional hunters. Give them a desk job and they freak out.
- Farmers don’t dislike technology. They dislike failure. Technology that works is a boon.
- Hunters are in sync with Google, a hunting site, farmers like Facebook.
- When you promote a first-rate hunting salesperson to internal sales management, be prepared for failure.
- Farmers prefer productive meetings, hunters want to simply try stuff and see what happens.
- Warren Buffet is a farmer. So is Bill Gates. Mark Cuban is a hunter.
- Hunters want a high-stakes mission, farmers want to avoid epic failure.
- Trade shows are designed to entrance hunters, yet all too often, the booths are staffed with farmers.
- The last hundred years of our economy favored smart farmers. It seems as though the next hundred are going to belong to the persistent hunters able to stick with it for the long haul.
- A hunter will often buy something merely because it is difficult to acquire.
- One of the paradoxes of venture capital is that it takes a hunter to get the investment and a farmer to patiently make the business work.
- A farmer often relies on other farmers in her peer group to be sure a purchase is riskless.
Who are you hiring? Competing against? Teaching?
Quieting the lizard brain
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on January 28th, 2010
Profound words, by Seth Godin
How can I explain the never-ending irrationality of human behavior?
We say we want one thing, then we do another. We say we want to be successful but we sabotage the job interview. We say we want a product to come to market, but we sandbag the shipping schedule. We say we want to be thin but we eat too much. We say we want to be smart but we skip class or don’t read that book the boss lent us.
The contradictions never end. When someone shows up and acts without contradiction, we’re amazed. When an athlete just does the sport, or when a writer just writes the words, we can’t help but watch, astonished at the purity of their actions. Why is it so difficult to do what we say we’re going to do?
The lizard brain.
Or as Stephen Pressfield describes it, the resistance. The resistance is the voice in the back of our head telling us to back off, be careful, go slow, compromise. The resistance is writer’s block and putting jitters and every project that ever shipped late because people couldn’t stay on the same page long off to get something out the door.
The resistance grows in strength as we get closer to shipping, as we get closer to an insight, as we get closer to the truth of what we really want. That’s because the lizard hates change and achievement and risk.
The lizard is a physical part of your brain, the pre-historic lump near the brain stem that is responsible for fear and rage and reproductive drive. Why did the chicken cross the road? Because her lizard brain told her to.
Want to know why so many companies can’t keep up with Apple? It’s because they compromise, have meetings, work to fit in, fear the critics and generally work to appease the lizard. Meetings are just one symptom of an organization run by the lizard brain. Late launches, middle of the road products and the rationalization that goes with them are others.
The amygdala isn’t going away. Your lizard brain is here to stay, and your job is to figure out how to quiet it and ignore it. This is so important, I wanted to put it on the cover of my new book. We realized, though, that the lizard brain is freaked out by a picture of itself, and if you want to sell books to someone struggling with the resistance (that would be all of us) best to keep it a little more on the down low.
Now you’ve seen the icon and you know its name. What are you going to do about it?
We Are the Future. . . .
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on January 19th, 2010
A Shimmering Glimpse of the Face of God!
Posted by admin in Slap In the Face! on January 3rd, 2010
"I am the hole on the flute that God’s breath flows through."
Eckhart Tolle
Team Hoyt is a father (Dick Hoyt, b. ca. 1940) and son (Rick Hoyt, born January 10, 1962) from who compete together in marathons together. Rick has Cerebral Palsy, a condition acquired at birth because his umbilical cord wrapped around his neck during birth.
Dick pulls his son Rick in a special boat as they swim, carries him in a special seat up front as they bike, and pushes him in a special wheelchair as they run.
Dick explains, that the line is blurred, “. . .between me and my son, I don’t know who is giving the greatest gift. . .”
Protected: Jeff Johnson’s Traffic Underground Banner Intel
Posted by admin in Slap In the Face!, Wake Up Call! on December 13th, 2009
Fallback for the 2%
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on December 8th, 2009
If you ask one hundred people to do a task (particularly one that involves following instructions or using a computer or both), figure that two of them will mess it up.
It doesn’t matter if you use ALL CAPITAL LETTERS. It doesn’t matter if your instructions are crystal clear. It doesn’t matter if you ask them to sign a release. Two percent will mess it up. And it won’t always be the same two percent either, so the idea of kicking the clueless out won’t work.
Which means you only have two choices:
- Design systems that have the good sense and gracefulness to permit the 2% to proceed, or
- Annoy, demonize or lose these people
Technologists hate this choice, but it’s true. We have to plan for human failure and part of our job is to have the resources and back up to allow these people to remain in our tribe even though they’re unable to follow a simple instruction.
Dell Rides Twitter to $6.5 Million in Sales
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on December 8th, 2009
Dell continues to be one of the more visible corporate behemoths actively using social media, and today they’re out with new numbers to demonstrate some of the success they are having.
The company tells us that they’ve now generated a total of $6.5 million in revenue from their Twitter presence, where they have nearly 1.5 million followers on their @DellOutlet account (and 3 million “connections” across all social sites).
Although a tiny percentage of the company’s total sales (Dell generated more than $60 billion in revenue last year), it does represent significant growth in revenue via social media in the past year. Dell says its sales from Twitter have actually tripled, which is consistent with previous reports about their performance.
With real revenue now being generated via companies on Twitter, the question everyone is asking how Twitter will monetize it. The answer still isn’t clear, though the company continues to suggest that premium accounts for corporate users are in the works soon.
[img credit: pinksherbet]
Reviews: Twitter
Tags: dell, social media, twitter
Responsibility Shirking. . .to Success!
Posted by admin in Slap In the Face!, Wake Up Call! on November 2nd, 2009
Help your customers avoid taking responsibility
It’s interesting to see that people are much better at putting up with things that happen to them than they are at living with the consequences of a bad choice.
When you can blame someone else (or the gods of spite, chance and bad luck) it’s emotionally safer than it is to acknowledge you made a lousy choice.
If the weather is freakishly bad on your vacation, you can embrace pity from your friends, and spend your angst cursing the storms.
On the other hand, if you book a trip in the middle of hurricane season, you’ve got no one to blame but yourself.
This is a great opportunity for marketers and others that want to engage with the public. If you can figure out how to communicate, "it’s not your fault," then people will be grateful, and they’ll return. It might not be right, it might not be mature and it might not be the behavior society wants to advance, but it works.
Even better, figure out how to teach your customers to enjoy taking responsibility. It’s the long term solution that builds a healthy relationship between customer and vendor… you coach them on good choices and they embrace what happens after they make them.
Hop in, I’ll Drive, A Sethism
Posted by admin in Slap In the Face!, Wake Up Call! on October 1st, 2009
"Hop in, I’ll drive."
Just because someone offers you a lift, doesn’t mean you have to take it.
In a joint venture or possible business arrangement, it’s reassuring when the other person offers to drive. "Leave it to me," they might say, or, "I’m socializing this through the organization… be patient, I’ve done this before and we need to do it this way."
Often, this is true. It’s the honest appraisal of a generous insider, someone who wants both of you to succeed.
But, just as you should never get in a car with a drunk driver, understand that the minute you let the other person drive, you’ve bought into their process. Spending three months or three years following someone off a cliff is nuts.
I’d rather disappoint you today and refuse your offer of a lift than end up with both of us having wasted hours and hours of time somewhere further down the road. No, you can’t pitch this to your husband, that’s my job. No, I won’t stand by and watch you mangle this before the board. No, we’re not going to interact with customers your way merely because it’s the only way you know.
Thanks, but I’ll drive this time.
Friction! Sage Words from the Guru, Seth Godin
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0 on September 16th, 2009
Friction
Stamps (remember those?) make direct mail work. Because it costs money to send a piece of junk mail, you’ll think two or three times before you mail something to a million people.
Email, of course, is free.
Except it’s not. The friction that slows down sending email to everyone all the time is the cost of all the people you’ll lose. You might lose them because they unsubscribe, or more likely, you’ll train them to ignore you. Worse still, you might just make them annoyed enough to badmouth you.
Drugstore.com made two mistakes with their relationship with me. First, they bought the lie that opt out is a productive strategy. They unilaterally decided that I’d be delighted to get regular emails from them, merely because I bought some shaving cream.
The second mistake? They didn’t bother to be selective about what they sent.
I’ve never purchased diapers online, since my diaper purchases predate online diaper shopping. And my hope is that I won’t be buying Depends for another fifty years or so. Drugstore.com should know this. And yet, because it’s apparently free to email me, some lame brand manager says, "sure, do it!"
Except then I unsubscribe and an asset that is worth ten or a hundred or a thousand dollars disappears, probably forever.
Find friction and embrace it, don’t ignore it.
When tactics drown out strategy
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on August 7th, 2009
This is a profound Sethism
From the Master, Seth Godin
New media creates a blizzard of tactical opportunities for marketers, and many of them cost nothing but time, which means you don’t need as much approval and support to launch them. As a result, marketers are like kids at Rita’s candy shoppe, gazing at all the pretty opportunities.
Most of us are afraid of strategy, because we don’t feel confident outlining one unless we’re sure it’s going to work. And the ‘work’ part is all tactical, so we focus on that. (Tactics are easy to outline, because we say, "I’m going to post this."
If we post it, we succeed. Strategy is scary to outline, because we describe results, not actions, and that means opportunity for failure.) "Building a permission asset so we can grow our influence with our best customers over time" is a strategy.
Using email, twitter or RSS along with newsletters, contests and a human voice are all tactics.
In my experience, people get obsessed about tactical detail before they embrace a strategy… and as a result, when a tactic fails, they begin to question the strategy that they never really embraced in the first place.
The next time you find yourself spending 8 hours on tactics and five minutes refining your strategy, you’ll understand what’s going on.
The Law of Big Numbers: Quantity first, then Quality!
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on August 3rd, 2009
This is WHY you endeavor to grow your friends/followers/fans on Twitter, Facebook, You Tube, [fill in the blank]. . . .
A Brilliant Treatise on AdWord Initial Bidding
Posted by admin in Slap In the Face!, Wake Up Call! on July 31st, 2009
The quality score is a really complex black box algorithm, there are many things that it takes into account. Here is for example something that is very far from being intuitive or obvious: If you just added a keyword and you bid a very low amount (seems to be correlated with what…
Don’t be a miser with AdWords, or at least don’t show it – http://www.ppchacking.com
Microsoft and Yahoo Team Up To Challenge Google
Posted by admin in Slap In the Face!, Wake Up Call! on July 29th, 2009
It’s official!
Microsoft announced today that they have struck a deal to power Yahoo’s search, while at the same time Yahoo will be powering paid ads on Bing.com (Microsoft’s new search platform…formerly known as MSN).
You can get all the details here:
http://www.microsoft.com/Presspass/press/2009/jul09/07-29release.mspx
…and here:
http://www.choicevalueinnovation.com/thedeal/Default.aspx
So why is this good news for marketers?
It’s simple. With Yahoo and Microsoft now a team, Google finally has some competition in the search market. This means:
- Ad costs may go down, and…
- Google may stop being such enormous jerks to their advertisers (which could mean less “Google Slaps”)
Obviously this is just my speculation, and the deal doesn’t go final until 2010 so don’t expect anything to change overnight, but competition is (almost) always a good thing for consumers, so for now, at least, I’m chearing this deal.
Comment below and let me know what you think… Woot!
-Ryan
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this was seeded from http://drivingtraffic.com/microsoft-and-yahoo-challenge-google/ so Ryan Deiss gets the props and the scoop!
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What REAL Customer Service Is. . .
Posted by admin in Slap In the Face! on July 21st, 2009
Winning on the uphills A continuing Sethism from the Soothsayer himself. . . .
Every So Often I come across a particularly selfish, self-centered, sophomoric client in my businesses that tests my patience. I am quick to become curt, identify that person as a zero-sum gain as II become aware of the large sucking sound of my time being wasted. I then quickly write those people off. . .
I read this today and it changed my attitude. . .
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Interesting business lesson learned on a bicycle: it’s very difficult to improve your performance on the downhills.
I used to dread the uphill parts of my ride. On a recumbent bike, they’re particularly difficult. So I’d slog through, barely surviving, looking forward to the superspeedy downhill parts.
Unfortunately, I had a serious accident a few years ago (saving the life of a clueless pedestrian by throwing myself onto the pavement). Downhill might be fast, but it’s crazy.
Lesson learned. Now, I look forward to the uphill parts, because that’s where the work is, the fun is, the improvement is. On the uphills, I have a reasonable shot at a gain over last time. The downhills are already maxed out by the laws of physics and safety.
The best time to do great customer service is when a customer is upset. The moment you earn your keep as a public speaker is when the room isn’t just right or the plane is late or the projector doesn’t work or the audience is tired or distracted. The best time to engage with an employee is when everything falls apart, not when you’re hitting every milestone. And everyone now knows that the best time to start a project is when the economy is lousy.
Most of your competition spend their days looking forward to those rare moments when everything goes right. Imagine how much leverage you have if you spend your time maximizing those common moments when it doesn’t.
The Tao of the Little Shovel
Posted by admin in Slap In the Face!, Wake Up Call! on July 18th, 2009
The law of the little shovel
. . .another Sethism! Gawd, I love this man!
If you want to dig a big hole, you need to stay in one place.
If you walk around town with a little shovel, you’ll just end up digging thousands of little holes, not one big one.
Call on one person ten times and you might make the sale. Call on ten people once each and you will likely get ten rejections.
The important thing to remember is that separate events are often separate. If you use the same ineffective approach on one thousand people, it’s not going to start working better just because you use it more often.
Connected events, on the other hand, often benefit from frequency and trust.
Which leads to two viable strategies:
1. If you can stay still, stay still. Earn the trust, earn the sale by repeatedly demonstrating value and authority.
2. If you can’t stay still, get a bigger shovel. Your marketing and your sales pitch has to be so refined and focused that it works the first time, because you don’t get a second time.
Event Planning & Marketing, the New Web 2.0
Posted by admin in Slap In the Face!, Web 2.0, Web 3.0 on July 17th, 2009
I came by this via Twitter, and after watching this video, found huge resonation. This is the next big future modality of the internet and as you have already learned. You either adopt and exploit as a business, or be sidelined and rendered ineffectual. Watch, let it make you uncomfortable, and comment. You are my family, and we are a power together!
How Will YOU Make the Quantum Leap?
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on July 14th, 2009
Taking the leap
More Sethisms from the Master!
The best businesses and the best projects are a quantum leap above the competition. This gulf represents competitive insulation, because others can’t figure out how to get up there with you.
Amazon, for example, has a leap between it and other online retailers. Sure, you might be able to mimic part of what they’ve got, but the gulf is so huge, it’s hard to imagine displacing them any time soon.
Nike has spent billions on advertising, sponsorship, manufacturing, technology and distribution. It’s a quantum leap between them and some start-up that wants to compete.
I think going for the leap is essential for creating a business for the ages, and I want to speculate that there are three ways to make it:
- BUY IT–you can raise a lot of money or spend a lot of the company’s R&D or marketing money and just buy yourself a huge head start and this provides insulation. (This is my least favorite, because spending like a drunken sailor often leads to other drunken behaviors, including remorse the next day).
- SNEAK UP THE CURVE–you can quietly develop your business fairly cheaply and then, by the time the competition notices you, it’s too late. Build a Bear Workshop is a great example of this. One store at a time they built a brand, a cash flow and a nationwide footprint that makes it awfully difficult for others to compete. McDonald’s did the same thing.
- THE NETWORK EFFECT–some markets are ready for one (and usually only one) intermediary to show up and be the default winner. Twitter and Comdex and Alexander Graham Bell are great examples of this.
There are probably some others (like make a genius innovation in your basement and then patent it) but these three are good ones to start with.
Facts Always Win, Right?
Posted by admin in Slap In the Face!, Wake Up Call! on July 14th, 2009
Facts always win, right?
Sage and salient word from Seth Godin. . .
If you’re selling a business to business service and you can prove that it’s better, that it delivers more value, that it’s cheaper or more durable or more efficient, shouldn’t that mean you will close every sale?
Even hard-headed business people end up buying the thing they want, not the thing they necessarily need.
The real danger of relying on facts to make your sale, though, is that when the facts are no longer on your side, you’re toast. The low-cost supplier gets hooked on the easy sales that come from acting like a commodity, and if that changes, you’ve got little room to maneuver.
Great brands and projects are built on real value and a real advantage, but great marketers use this as a supporting column, not the entire foundation. Instead, they build a story on top of their head start. They focus on relationships and worldviews and interactions, and use the boost from their initial head start to build competitive insulation.
Protected: Genius from Perry Belcher, Utilizing EBay to Drive Traffic (email: admin@k2scuba.com for access code)
Posted by admin in Slap In the Face!, Web 3.0 on July 12th, 2009
Seth Godin’s The Art & Skill of Working for the “Man”
Posted by admin in Slap In the Face!, Wake Up Call! on July 11th, 2009
The art and skill of working with bureaucrats
Have you noticed that most airports feature the same restaurants? It’s not an accident. The people who run these chains have organized themselves to be good at dealing with municipal organizations. Same thing goes for design firms, creative firms, accountants etc. that deal with large corporations.
In my experience, 40% of the fee goes for the work and 60% goes to pay for the do-overs, staffing, project management and hassle that comes from working from big organizations and committees. A lot of small businesses get burned when they charge just the 40% and the client expects that the other 60% comes for free. It doesn’t. If you want to be good at this capability, you can. You can buy it and learn it and then turn around and sell your skill. But it’s unlikely you will randomly back into it.
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Good Freekin’ Boogly Woogly! Let this wash over you, and read it again. . .and again. . .and again!
Raise your hand if you HAVENT gotten burned by a bureaucracy!
This blog is for you. So comment and tell me what you most want to see here. Im listening!
Tevis
Web 3.0, the Future in just under 5 minutes!
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on July 4th, 2009
This is a powerful video done back in 2007. We are the arbiters of Web 3.0, are you innovating or will you get left behind.
How to be a packager
Posted by admin in Slap In the Face!, Uncategorized, Wake Up Call!, Web 2.0 on July 3rd, 2009
This is sage words from Seth Godin. Mad props to the mentor and you can find his blog and other musings here: http://sethgodin.typepad.com/seths_blog/2009/06/how-to-be-a-book-packager.html
K2 is a packager. I package scuba equipment. Dont confuse me with a scuba retailer or a dive shoppe. If you have a product that we can drive to market, ping me at 818 982 2652.
Now, please enjoy the article!
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For fifteen years, I was a book packager. It has nothing to do with packaging and a bit more to do with books, but it’s a great gig and there are useful lessons, because there are dozens of industries just waiting for you to do something like this. Let me explain:
A book packager is like a movie producer, but for books. You invent an idea, find the content and the authors, find the publisher and manage the process. Book packagers make almanacs, illustrated books, series books for kids and the goofy one-off books you find at the cash register. I did everything from a line of almanacs to a book on spot and stain removal. It was terrific fun, and in a good year, a fine business. Along the way, I worked with just about every major publisher and created more than a hundred books. I packaged (with various levels of success) video games, college professors, Julia Robert’s astrologer, an award-winning children’s novelist, the Weekly World News, Kinko’s and (almost) Craftsmen Tools.
I think there are real advantages to this model (and not just for books). Star Wars toys, for example, were created by a packager, and so are most big budget movies. Duncan Hines licensed his name to Roy Park, perhaps the most successful food packager of all time. Roy died of old age with more than half a billion dollars to his name thanks to all that cake mix.
First, the world needs packagers. Packagers that can find isolated assets and connect them in a way that creates value, at the same time that they put in the effort to actually ship the product out of the door. Kaplan might never have gotten into the test prep book business if we hadn’t done all the hard work of persuading them to enter the market (it took several years) and creating the books that launched their line. One series of books generated tens of thousands of new customers for them.
Second, in many industries there are ‘publishers’ who need more products to sell. Any website with a lot of traffic and a shopping cart can benefit from someone who can assemble products that they can profitably sell. Apple uses the iPhone store to publish apps. It’s not a perfect analogy, because they’re not taking any financial risk, but the web is now creating a new sort of middleman who can cheaply sell a product to the end user. We also see this with Bed, Bath and Beyond commissioning products for their stores, or Trader Joe’s doing it with food items.
Any time you can successfully bring together people who have a reputation or skill with people who sell things, you’re creating value. If you find an appropriate scale, it can become a sustainable, profitable business.
The skills you bring to the table are vision, taste and a knack for seeing what’s missing. You also have to be a project manager, a salesperson and the voice of reason, the person who brings the entire thing together and to market without it falling apart. Like so many of the businesses that are working now, it doesn’t take much cash, it merely takes persistence and drive.
Here are some basic rules of thumb that I learned the hard way:
- It’s much easier to sell to an industry that’s used to buying. Books were a great place for me to start because book publishers are organized to buy projects from outsiders. It’s hard enough to make the sale, way too hard to persuade the person that they should even consider entering the market. (PS stay away from the toy business).
- Earning the trust of the industry is critical. The tenth sale is a thousand times easier than the second one (the first one doesn’t count… beginner’s luck).
- Developing expertise or assets that are not easily copied is essential, otherwise you’re just a middleman.
- Patience in earning the confidence of your suppliers (writers, brands, factories, freelancers) pays off.
- Don’t overlook obvious connections. It may be obvious to you that Eddie Bauer should license its name and look to a car company, but it might not be to them.
- Get it in writing. Before you package up an idea for sale to a company that can bring it to market, make sure that all the parties you’re representing acknowledge your role on paper.
- As the agent of change, you deserve the lion’s share of the revenue, because you’re doing most of the work and taking all of the risk. Agenting is a good gig, but that’s not what I’m talking about.
- Stick with it. There’s a Dip and it’s huge. Lots of people start doing things like this, and most of them give up fairly quickly. It might take three or five years before the industry starts to rely on you.
- Work your way up. Don’t start by trying to license the Transformers or Fergie. They won’t trust a newbie and you wouldn’t either.
The Evolution of Twitter by @EvanWilliams
Posted by admin in Slap In the Face!, Web 3.0 on June 26th, 2009
| Hi! If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting! |
I tweet, you tweet, we tweet!
Rest On Laurels. . . and Die!
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on June 23rd, 2009
seeded from Seth Godin’s blog!
Learning from Singer
At one point, the Singer Corporation had more than 12,000 people working in a single plant. They were selling more than a million sewing machines a year and had hundreds of millions of dollars in revenue. By any measure, it was one of the most important manufacturers in America. It was fun while it lasted.
Back then, it was easy to believe that Singer represented everything that was right with our economy, and that our future was intrinsically attached to the company’s.
When as the last time you even thought about Singer (or a sewing machine for that matter)?
The cycles are far shorter now than they were during the century that Singer was a shining light for corporate success. More now than ever, success today is no guarantee of success tomorrow.
Sometimes we spend more time than we should defending the old thing, instead of working to take advantage of the new thing. I bet you can list a dozen "critical" industries that will be as relevant to life in 2020 as Singer is to our world today.
The key difference is that be then, managers and shareholders could stall and fumble and wait out the transition until after they retired. Now, it’s almost an annual event. Hiding isn’t working, and neither is whining. The best marketing strategy is to destroy your industry before your competition does.
Attraction Marketing
Posted by admin in Slap In the Face!, Web 2.0, Web 3.0 on June 21st, 2009
In here are nuggets to Marketing 2.0! Get past the sales pitch and hype and look at this for the power it is. Stop the push marketing of “buy my crap” and create value. . .
Look at this close with a cynical and jaunticed eye. What do you think I am doing with this blog. . . to you and for you?
Tevis
Traffic, Traffic, Traffic, “Come to my website, and git in my belly!”
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on June 2nd, 2009
Good Boogly woogly, it is the lament of every website entrepreneur. How to get targeted traffic to your website, and have them buy your stuff? (the Austin Powers vibe-we gotta get paid) No bullcrap, here is the answer: Writing Articles. . . is Your Secret to Free Traffic!
Let me share with you how to do it:
Do you own a website that is receiving so-so traffic or receiving no traffic at all?
Would you like significantly more website visitors without spending any money?
Duh, of course the answer is yes. . . What you need to institute right now is the web 2.0 method that has been kept secret by knowledgeable SEO and SEM experts, and marketers as a top website traffic generator — writing articles!
The idea behind writing articles to drive traffic is simple. You write as many quality (targeted to your potential customer base), interesting, and original articles as you can crank out, and then submit each article to as many article directories as possible.
Article directories is as follows:
- Wordpress
- Digg
- Technorati
- PR Web
- Hub Pages
- Squidoo
- TypePad
- Blogger
- Microsoft Live
- BlogSpot
- Blog Catalog
- You Tube
- Vimeo
- eZine
- eZineArticles
- TweetDeck
- . . .and a bazillion more that I can think of, click here. . .
Didja notice that I put You Tube and Vimeo in there also? yes, video is the new web 3.0 way of communicating with your constituency. . . Please see the iJustine article within this blog for more information. . .
These article directories in turn will drive traffic to your site.
Note that when writing your articles, you must deliver content that is helpful, informative and non-promotional in nature. Moreover, your article content must focus specifically on the
service or industry your website is targeted for.
After you have written your articles, spell-check and proof read each and every one of them (again duh. . .put your best foot forward).
You will not get any website traffic with a poorly written article, nor an article that has been scraped from another bloggers website. Google penalizes for duplicate content. . .to the extent of de-listing you from the index.
Futher, what about shameless promotion? Arent we all here to sell our crap? yes and no! First in the push versus pull marketing game, we have to seduce our potential customer to listen to us.. . . how? By creating value and offering it in advance.
Let me be perfectly clear, out of 10 articles you have written, provide value for your customer, fixt their problem, make their lives easier, make them feel prettier. . .and then in ONE article promote your product.
the ratio, 90% value, 10% promotion. . .
Now that you have your salient, and original and value added articles in hand, what next?
Submit your articles to as many free-content, free-for-reprint article directories as will accept your articles. There are also some niche article directories that will cater to your industry and you should also submit your articles to these.
So where does this so-called traffic come from, Tev?
Well digglily dog glad you asked, hold on to your pants, here is the most important doggonit on this BLOG post. . .
An article directory will typically allow you to place a link back to your website in a section about the author. Readers who like your articles will be able to click on that link and visit your site.
Write one article and submit them to 1,000 article directories and you have obtained 1,000 inbound links free of charge.
by way of social viral marketing, several ezines might just pick up your article (entertaining, informative, written with personality and your voice) for redistribution, then your article can potentially reach hundreds of thousands of people via the ezines’ mailing lists. Now, think of this as a marathon, rather than a sprint. . . If you wrote 100 of such articles and repeated the process for each one of these, can you imagine the volume of web traffic you will eventually be receiving?
go on, type “Xcel Bamboo” or “Oceanic OC1 computer” into Google. . . and see the magic. . .
Writing articles clearly gives you a free, zero capital method to increasing your website traffic. . . .
Well, go on. . .start writing!
Tevis
Vitalize Your Scuba Business
Posted by admin in Slap In the Face!, Wake Up Call! on May 18th, 2009
Does the scuba diving industry lack vitality?
Recently, an advertising agency hired to advise the scuba diving industry said: “The inward focus is highly evident, not only in the industry’s lack of innovation and its stunted growth, but in its ability to attract significant mainstream newcomers to the sport. The diving industry exists to satisfy the needs of the consumer. And only when the industry realizes this will it move forward and prosper… it has lost its appeal and its vitality.”
Well, many of you will disagree with that, I’m sure, but let us suppose for a moment that this is an accurate assessment. What does a business have to do to not fall into that trap? Or, better yet: What to do to get out of it if you are already in it?
This is really a question you have to answer for yourself, nobody knows your business like you do.
Things to consider:
1. You alone cannot change your entire industry;
2. If you are a dive shop, most of your market is local, not worldwide;
3. If you are a resort, most of your market is worldwide, but you operate locally;
4. You want your own business to prosper, regardless of the industry.
So, how do you avoid the inward “navel gazing?”
Answer: Do a SWOT analysis: Strengths, Weaknesses, Opportunities, and Threats, as they apply to your industry, your market and especially your own business. Lock yourself and your partners into a Boardroom with lots of coffee, juice, and sandwiches and analyze: your Strengths; your Opportunities; your Weaknesses, and figure out answers to those weaknesses; and Threats to your business, and answers to those threats.
You should do a SWOT analysis at least annually, or more frequently if your industry is changing quickly.
Find out what your customers want.
Faith Popcorn in her book, “The Popcorn Report”, identifies Ten Trends (Cocooning, Fantasy Adventure, Small Indulgences, Ergonomics, Cashing Out, Down-Aging, Staying Alive, The Vigilante Consumer, 99 Lives, and Save Our Society). She states, that any idea or product that satisfies one trend in a major way, and at least three others in at least a minor way, are most likely winners. May I suggest that scuba diving satisfies the need for Fantasy Adventure in a big way, and Small Indulgences, Cocooning (insulation and aviodance), Down-Aging (we feel and act younger than our chronological years), and Save Our Society (marine conservation, etc) in a smaller way. If you haven’t yet read the book, may I recommend it.
While on the subject of books, an excellent down-to-earth, practical book on entrepreneurship is Dan Kennedy’s “The Ultimate, No BS, No Holds Barred, Kick Butt, Take No Prisoners, and Make Tons of Money Business Success Book”. (Unfortunately out of print, you may find it at your local library or secondhand book store.) Though every chapter is valuable, of particular interest is the one about How to Build Your Own Mini-Conglomerate – in other words, form strategic alliances with complementary businesses, to expand your own business. You are probably already working with a travel agent, for example, and arranging vacation diving tours. Why not join up with a publisher, and publish a How-To book all about diving and underwater photography, complete with beautiful, full color pictures of places you have been. In return you could offer lessons, discounts on equipment for your strategic partners, maybe share admin staff or office space, or a lease on a copier, or trade services; whatever.
What about new customers? Find people that already enjoy water sports, ie. windsurfers, etc. and suggest that they add diving to their list of pursuits. How to reach them? Where they already live, and by using traditional means as well as the internet – local newspapers, direct mail, list brokers, a referral program, a Special Offer Learn to Dive 2 Free Lessons, Get your Card, or similar. If you use direct mail, perhaps get one or several of your strategic partners to chip in – they can advertise too, in your mailer, and reduce your cost. Its a Win-Win.
What about lessons to be learned from the Ski Industry? Beginners’ slopes, warm comfy chalets, apres-ski parties, attentive instructors, Skiing-for-Kids, and more. What about a Singles Night – a Meet-New-People concept? Can these be applied to your situation? And, what do skiers do in the summer? Could they be potential new clients, perhaps?
Fact remains, though, that in stagnant industries, price chopping is regrettably the norm. Look at what happened to the courier business who saw their fee of $20 for an overnight envelope drop to $10 – exactly half. That had a huge impact on their profitability, and the industry had to make changes and adapt in order to keep their market share. Or the Post Office, who provided shabby service and lengthy delivery times, until the overnight courier people came along and ate their lunch. One really needs to reduce costs and settle for smaller margins, which in turn means doing higher volumes to remain viable, and sell the value-added services to improve those profits.
Copyright © 2007 ScubaSuperPower.com
What if? by Adam Singer
Posted by admin in Slap In the Face! on May 15th, 2009

What if…?
You lived everyday like it was all that mattered.
You put your passion to work 24/7.
You changed everything.
The structure around you was just an illusion.
Things were infinite in all directions.
Nothing was as out of reach as it seems.
You stopped overthinking and started acting.
You focused on the small things to achieve big.
You learned one new thing every day.
You decided to stand out.
You showed your true personality.
You considered your mistakes beautiful.
We all found a common ground.
You helped give someone new a chance.
You decided to make art.
You talked with your customers, not at them.
You worked to improve things bit by bit everyday.
You were exactly who you wanted to be.
You approached everything without fear.
You defined a career mission.
You were the one changing the world instead of watching the world change.
You worked backwards.
You stopped looking in just one direction.
You cared about being remarkable more than making money.
You created directly for your fans.
You used your influence for good.
You took action today.
You didn’t just follow, you made genuine connections.
Simplicity was the default.
You spent time each week trying to inspire someone.
You ignored those around you who are jaded and surrounded yourself with the right influences.
Your work was just like breathing.
You marketed companies by day, ideas by night.
You embraced forgiveness.
You weren’t afraid to join the conversation.
You kept a positive mindset, even when things aren’t perfect.
You worked relentlessly on self-actualization.
You knew then what you know now.
You took a chance.
You decided to set yourself apart from the crowd.
You read one book a week.
You worked to achieve your dreams instead of just dreaming them.
Related posts:
The Difference Between Living Life And Not
Finding Balance: Vital for Workers in the Information Economy
(post image credit: Joseph Philipson)
Doing Something Different In A Down Economy
Posted by admin in Slap In the Face!, Wake Up Call! on May 15th, 2009
This was spidered from davidbullock.com David is both a dear friend and mentor. His blog is both a must read, must subscribe.
He is the author of barak 2.0 a primer of the successful online campain of the POTUS, and a how-to grow your business in the social mileau.
This is such a wonderful time to be in business. The economy has laid bare business models that are outdated and don’t work anymore.
Just yesterday, I scheduled a meeting at a restaurant, and what did we find? The business was closed. So we jumped in the car to go to the next place. It was closed, too. Then I looked back at the mall that was behind me. The parking lot was deserted. Could these businesses have used all of the channels available to them to get people to want to interact with them? At least they could have tried and gone down swinging.
I was on a call today listening to business owners talk about how bad the economy is locally. When I asked them if they were doing business internationally and what they are doing differently to handle the downturn, the call went silent. Why? Because they are doing the same things now that worked in the past, hoping to get a result.
If it is not working, stop doing it. You can find a better way to use your time, effort and resources.
It might be a good idea to get some better information so that you can get better results.
Read a book. Go to a seminar. Ask someone. Do something. Riding it out may not be a good option for you, your family and your business.
Doing nothing is not a strategy. And hoping is not going to get you very far.
This is the best time to do and try something new. You have nothing to lose and experience to gain.
What is happening to the landscape of business?
- Are there less people? No.
- Are there less wants and needs in the world? No.
- Are people just not buying stuff anymore? No.
It is none of those things. My theory is that that old models for message distribution and product fulfillment have changed and the typical business owner has not caught up, or is just not paying attention.
With the move online of major celebrities, the market has shifted.
Check it out here: http://twitterholic.com/
Look at the numbers. If you think for one moment that your customers are not online and looking for goods and services, then you are going to miss the boat.
It is not just having a web presence. Having a website is only the beginning. It is:
- Having a well SEOed website.
- Using PPC to augment your efforts.
- Participating in Social Media.
- Using audio and video to carry your message to the masses.
- Using the affiliate model.
- Using PR.
- Using Traditional Media.
Marketing is all of it. That is how you keep ahead of the competition. It is working hard (sorry), learning and doing until you find out what works for your business.
Over the last few weeks, I have been very quietly promoting the SEORainmaker Conference. No big push. No super launch sequence. Why? Because this is how Jerry and I actually work our “real businesses” on a day to day basis.
We walk our talk to make sure that our businesses remain stable and moving forward. What we teach and show you is not hand waving. What we show is not taped to be shown later. No BS.
What we show is what and how we are moving in and around the marketplace. Anyway, I am working on local promotion of the event. Why? Because I see the fear and the concern in my own hometown. And I think I can help… I am looking to fill the event in short order with local business owners.
Why do I expect that?
My “doing things different” for this year was because I wanted to build a local identity within the business community. So I went to work on this idea in October 2008 and boy what has happened has been great. Doing something diffferent yields different results. Less travel. More time with family. Less stress. That was the goal and local work looked to be the solution. These are some of the local events that I have been a part of…
- May 21 2009 – The Nashville Technology Council (Nashville, TN)
http://www.technologycouncil.com/2009/03/20/david-bullock/ - May 12 2009 – Tech Strategies Seminar, Brentwood Cool Springs Chamber of Commerce (Brentwood, TN)
http://www.brentwood.org/PROGRAMS%5F%26%5FEVENTS/Tech%5FStrategies%5FSeminar/ - Feb 25 2009 – Nashville Chamber Of Commerce (Nashville, TN)
http://nashvilletncoc.weblinkconnect.com/cwt/External/WCPages/WCEvents/EventDetail.aspx?EventID=346 - Dec 9 2008 The Original Nashville Entrepreneur Group (Nashville, TN)
http://www.meetup.com/nashvilleentrepreneurs/calendar/9140864/
And I can tell you that doing something different will yield different results.
This year is critical for many businesses. This the make or break year. If you can get past this year, then you will have a stronger business. So dig in. Hustle. Work smarter. Get better information. Change your thinking. Change your business. Change your life. The SEORainmaker Conference should be still available for the next few weeks.
So if you have any questions. let us know. Whatever you do, do something different and you will see different results.
Take care,
How Do You Develop Your Tribe? I’m Working To Change the World!
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on May 12th, 2009
Perry Belcher: Don’t be a Jerk in the Social Marketing Sphere
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on May 4th, 2009
Perry Belcher is one of my resident Gurus!
This Monster of Viral Social Marketing is hitting 60,000 folks on Twitter currently. Listen carefully, he is one of the powerhouses of this insane Web 2.0-3.0 genre.
This is how to put Twitter, Facebook, UTube. . .together with your blog!
Step up and get on the viral train . . . or get left behind!
Perry Belcher demonstrates how YOU can use social media in business without being a jerk.
7 Marketing Mistakes To Avoid
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on April 29th, 2009
by Jessica Swanson
Oftentimes marketers make simple mistakes in their marketing campaigns that cost them both time and money.
Common marketing mistakes can usually be avoided through planning, attention to detail and ongoing tracking and measuring of marketing efforts.
Before you launch your next marketing campaign, whether online or offline, make sure to avoid some of the most common marketing mistakes. 
1. Failure to Write a Powerful Headline. Whether you are writing a newspaper ad, email message or press release, you will need to create a powerful headline. Research suggests that your headline is the most important part of your ad. It is absolutely essential that you draw your prospective customer or client into your ad and keep them interested in what you have to offer. Spend quality time creating your headline and you will notice much better results.
2. Absence Of An Irresistible Offer. In marketing, 40% of the response that you receive from your prospects is directly related to your offer. In today’s competitive marketplace, you need to present your client or customer with an offer that they can’t resist. Offers can range from discounts to "attending a free webinar", but the fact remains that your marketing should always contain some sort of irresistible offer. If you have an irresistible offer, people will respond.
3. A Weak Or Non-Existent Call To Action. Every single time you create an ad, you want to direct your prospective client or customer to take a specific action. This action can be to call a toll-free number, visit a website or place an order. If you fail to tell your prospect exactly what you want them to do, they will not do anything. Take your prospect by the hand and show them what they need to do next in order to move them smoothly through all parts of the sales process.
4. Not Having A Great List. Even if you have the best product since sliced bread, you will need to have a list of highly targeted and responsive prospects. This can be accomplished by building a list. There are dozens of tools that will allow you to build a list quickly and efficiently. You can either rent or purchase a targeted list or build your own by asking prospects to supply you with their name and email. Most marketers agree that growing a list is perhaps one of the most important jobs for any small business.
5. Relying On One Marketing Message. On average, consumers are exposed to over 3,000 marketing messages every day. Recent research suggests that your clients and customers will need to see your marketing message between seven and twelve times before they even take notice! That means you can never rely on sending one message to your prospects; instead, you will need to send repeated messages to them over and over again. Decide how you will deliver your message and then make sure to develop and continue a relationship with your prospect in an ongoing process.
6. Failure To Measure Campaign Effectiveness. There are literally hundreds of ways to market your small business. Over time, you will most likely tap into dozens of these marketing platforms. However, it is absolutely vital that you take time to measure the effectiveness of your various marketing campaigns. This can be done with simple spreadsheets or fancier CRM systems. No matter how you measure your marketing, it is essential that you understand what is working and what is not working so that you can be extremely effective.
7. Not Communicating With Your Current Customers. It is vital to provide ongoing communication with your current customer base. Most likely you have spent time and money acquiring new customers. Moreover, research solidly suggests that about 20% of your current customers will purchase from you again. Make sure that you communicate with your customers on a regular basis, invite their feedback and provide value to them over the long-term. This will help build your business over time.
Whether you are a brand new marketer or established veteran, it is essential to avoid some of these most common marketing mistakes. To be successful over time, you must continually work to improve your marketing effectiveness. If you do, you will soon find your business growing quicker and easier than you ever imagined!
**************************
Jessica Swanson, "The Shoestring Marketer," has helped entrepreneurs, all over the world, explode their businesses using cutting-edge, proven, NO-COST internet marketing strategies. To receive your FREE Marketing Kit, which has helped thousands of entrepreneurs, just like you, learn the exact techniques for marketing their businesses for NO-COST, visit: http://www.ShoestringMarketingKit.com
Shoestring Marketing: 5 Things Everyday to Grow Your Business
Posted by admin in Slap In the Face!, Wake Up Call! on April 29th, 2009
April 29, 2009
|
NOTES FROM JESSICA |
I have a great strategy that I want to share with you. One of the reasons that I was able to grow my small business so quickly and successfully is a little secret called the Power of 5.
When I first started my business, I made a promise to myself that every single day, I would engage in at least five important activities that would move my business forward.
What I found was amazing! First of all, it forced me, right off the bat to identify the activities that moved my business forward and the activities that did not. For instance, rearranging the files on my computer doesn’t move my business forward but, writing a press release does. Searching through all the new and cool applications on Facebook does not move my business forward, while sending out Facebook friend requests does.
In addition, the number five seems to be a magical number as well. While some of my activities take a few minutes and others a couple of hours, if I always engage in at least five important business activities every single day, my business continues to flourish!
I urge you to try the same technique. I think that you will be amazed at the results!
To Your Shoestring Success,
Jessica
Giving Mad Props to Jessica, you can read more of here at www.jessicaswanson.com
The Myth of Sunk Costs By Paul Lemberg
Posted by admin in Slap In the Face!, Wake Up Call!, Web 3.0 on April 26th, 2009
I have a great amount of admiration and respect for this man. I consider him my mentor. Listen to his words carefully!
Paul Lemberg’s Extraordinary Results for Business
Have you ever heard the expression, "Throwing good money after bad?"
Have you ever worked on something you knew was a bad idea, yet continued to pour time and energy into it? And every time you tried to stop yourself from going forward, you said, "but I’ve got so much put into it!"
When we make decisions about the future, many of us base a good part of our analysis on the resources we have invested thus far. It’s a natural thing to do; you’ve put time, energy, money, perhaps other things – and perhaps most important, your reputation – on the line, and it’s quite reasonable to consider the totality of that investment when thinking about what you do next.
Actually, it isn’t.
It isn’t reasonable at all.
The only reasonable thing that to consider is the impact of your actions on the future.
Say you’ve spent the last several years and a bunch of money into a venture that simply isn’t performing as you hoped. You haven’t hit any of your success marks, and in fact, you’re not sure the project is worth anything at all. So by and by a new opportunity comes along – one that is filled with potential, and in some ways seems like a perfect match. But you have difficulty letting go and jumping in. Something’s holding you back and that something is the specter of sunk costs.
You feel like you shouldn’t just walk away from all the cash and time you’ve already invested. You feel as if everything you’ve put in should somehow make the venture worth something.
I’ve got bad news for you…
It doesn’t.
The venture may be worth something, but its value has nothing to do with how much you’ve spent to date. It is worth what it is worth, and for good, bad or otherwise, the amount of money, time… whatever… has nothing to do with it.
That’s the fallacy of sunk costs.
Sunk costs are sunk.
They are gone.
They are spent.
The assets you’ve created may have some surplus value, like unused inventory. Or they may have salvage value, and just like the 5-1/2 tons of gold bullion on the HMS Edinburgh, that value might be quite large. You wouldn’t just walk away from assets with salvage value like that. But in many cases the value of your sunk costs is a tiny fraction of the original price.
No matter the value, none of this has anything to do with decisions about actions you will take today, tomorrow and the next day, which must be weighed on the merits of highest and best use.
Ask yourself the question, "What is the highest and best use of my time?" or "What use of my time will make the greatest contribution towards my aims and goals?" Ask this question without regard to what has happened until now.
Perhaps you’ve spent the past three years developing some software that you thought was going to change the world. Three years later, it works, but not brilliantly. In the meantime, a competitor has built a superior solution that runs rings around yours in the lab and in the marketplace and things are looking pretty grim.
But you have just stumbled across a brand new business idea – that has nothing to do with your software business – that you can implement quickly and profitably. What do you do?
Many people, would, quite reasonably say, "I’ve spent so much on this product, and I’m so close – I’ll just keep working on it.
But you know that would be wrong. It would not be the highest and best use of your time; it wouldn’t give you the greatest return on your actions. That would be a decision based solely on your attachment to the past and your attachment to your sunk costs.
Be unreasonable. Make each decision as if there were no past attached. Make each decision based on your highest and best use – your greatest contribution. Evaluate each decision based on how it will impact your ability to get what you want, not on what you’ve spent to get where you are.
© Paul Lemberg. All rights reserved
PO Box 676173, Rancho Santa Fe, CA 92067
Telephone 858.951.3055 | Fax 205.397.5471 |


Contacts Count is a nationwide consulting and training firm specializing in professional and business networking.
Lou Lynne Moss has witnessed first-hand the demise of florist shops in her neighboring rural towns in recent months. In business herself for 32 years, Moss though has managed to stay alive and successfully maintain her customer base through what has been challenging times for her industry. She’s accomplished this in part she says with a combination of “hard work, long hours, networking, a focus on quality and exceptional service.”
Nestled in a strip of stores in East Setauket, Long Island, lies Setauket Pasteria – a picturesque Italian restaurant owned by Vincent Milano. When Milano noticed less patrons coming into his restaurant, he took action that now has hungry customers filling his seats and keeping his wait staff busy and gainfully employed. Milano launched a “blitz” of lunch and dinner specials that has proven hard for local families, businesses or their wallets to resist.