Archive for category Web 2.0
If I had to Start Over from Scratch
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on February 24th, 2010
Simpler words have not been written. Here is the blueprint on becoming successful on the internet. Period!
Please take some time to read this over, ponder it, and then give me a call if you want to work together. In this internet game, it is a support oriented concerted effort. . .and all get successful together!
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Fallback for the 2%
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on December 8th, 2009
If you ask one hundred people to do a task (particularly one that involves following instructions or using a computer or both), figure that two of them will mess it up.
It doesn’t matter if you use ALL CAPITAL LETTERS. It doesn’t matter if your instructions are crystal clear. It doesn’t matter if you ask them to sign a release. Two percent will mess it up. And it won’t always be the same two percent either, so the idea of kicking the clueless out won’t work.
Which means you only have two choices:
- Design systems that have the good sense and gracefulness to permit the 2% to proceed, or
- Annoy, demonize or lose these people
Technologists hate this choice, but it’s true. We have to plan for human failure and part of our job is to have the resources and back up to allow these people to remain in our tribe even though they’re unable to follow a simple instruction.
Dell Rides Twitter to $6.5 Million in Sales
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on December 8th, 2009
Dell continues to be one of the more visible corporate behemoths actively using social media, and today they’re out with new numbers to demonstrate some of the success they are having.
The company tells us that they’ve now generated a total of $6.5 million in revenue from their Twitter presence, where they have nearly 1.5 million followers on their @DellOutlet account (and 3 million “connections” across all social sites).
Although a tiny percentage of the company’s total sales (Dell generated more than $60 billion in revenue last year), it does represent significant growth in revenue via social media in the past year. Dell says its sales from Twitter have actually tripled, which is consistent with previous reports about their performance.
With real revenue now being generated via companies on Twitter, the question everyone is asking how Twitter will monetize it. The answer still isn’t clear, though the company continues to suggest that premium accounts for corporate users are in the works soon.
[img credit: pinksherbet]
Reviews: Twitter
Tags: dell, social media, twitter
Keys to the Kingdom: Fitty All Time Best Subject Lines
. . . SEEDED FROM vERTICAL RESPONSE
50 All-Time Great Retail Subject Lines
Here at VerticalResponse we’re always being asked things like, "What is the best day to send email?", "What are the real email marketing secrets?" and "What are great subject lines?". I decided to focus this post on that last one, and offer some really great and proven-to-work subject lines that you can test out for your email marketing campaigns.
First of all, I’m assuming at this point that your recipients will recognize you from your "From Label". I’ve written why your From Label is very important in your email marketing campaigns. If they are familiar with who the email is coming from, you’ll have better luck getting your email opened with a catchy subject line.
As a retailer your email marketing campaigns are probably all about selling. If you sell your own products or products from other manufacturers, you’ll be trying to announce new products, new seasons or discounts and sales. You’ll want your recipients to act fast, so you may want to try expiration dates in your subject line. We even see businesses using hours in the day in their expiration time periods.
You’ll see that some of these subject lines are a bit vague like "An Exclusive Offer for You", however sometimes that might get more opens than if you talk about a specific product. That’s something that you need to test for yourself in your own campaigns.
Offer, Offer, Offer
Enjoy this Special Offer at Our New Location
25-40% off – Email-Only Offer – Today Only
Invitation-Only 2 Hour Event Starts 11:30 AM CT
Ends Today! 20% Off Friends & Family
Top 10 under $10
Free shipping – offer ends in 3 days
Free product with purchase of [product name]
[New Product] has arrived. Order now before we run out.
Earn double points for [insert product or action].
Last Chance: Get up to $25 now
Save 10% on your next order
Enjoy [season] with rates from $65
Service Notice: Exciting new changes at [your company]
An Exclusive Offer for You
[Your company] October Specials
Last minute deals, special offers, and new [product name]
Act Now to renew your [subscription name]
Online only: 25% off friends and family
Introducing our latest…[product/feature here]
[Product name] Promotion week. Save 25%
Extended for a day! Get Free shipping through Friday
Stock up and save 15%
Limited Supply: Limit 2 [product name] per customer
Ho-ho-ho: The [your company] holiday catalog is here!
Email subscriber exclusive: [Product name] sale is here
Ends Today: Take 20% off your entire order
Private Sale Ends Today
Your choice of amazing items $50 + under
Great gifts for [Dad, Mom, etc]
Best Sellers every [girl, boy, man, woman, dog, etc.]
Everything you need when the temperatures [rise, fall]
Free Shipping–Limited Time Offer
Catchy & Creative
Sometimes all you need is a little vase lift (retailer selling vase’s)
We’ve got you covered from head to toe (retailer selling hats, shirts, pants and boots)
How La Perla got its name (retailer selling lingerie, telling a story inside the email)
Temperatures Fall, Style Rises (retailer selling coats)
Celebrity Favorites (selling accessories that Hollywood is wearing)
Did you remember to get a gift? It’s ok, we did. (retailer wanting to get people to register for gift reminders)
10 Gift Ideas for your little ones (retailer listing top 10 suggestions for kids)
Manhattan View for a Song in the Shower (retailer selling shower curtain with Manhattan skyline on it)
Take your pick: Our 9 Favorite Dresses (retailer suggesting by popularity)
Coolest modern desk on the job…for $149 (retailer including price in the subject line)
Score Great Savings on Game-Time Gear: HDTVs, Furniture & More (retailer selling TV’s with a sports slant)
Party Like it’s 1999 Aged Cabernet Special (wine retailer)
In our store: Last minute Mother’s Day combo ready to go (retailer getting the last minute shoppers with a catch "combo to go".)
Adorn Your Home Now & Through the Holidays (Home decor retailer)
Mind-Blowing Grenache (wine retailer)
Bring this email to a Gap store and win! (retailer trying to get store traffic)
I hope this gets your creative juices flowing. You can also find some great holiday-specific subject lines here. If you’ve got some great subject lines that have worked for your business, comment and let us know.
Friction! Sage Words from the Guru, Seth Godin
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0 on September 16th, 2009
Friction
Stamps (remember those?) make direct mail work. Because it costs money to send a piece of junk mail, you’ll think two or three times before you mail something to a million people.
Email, of course, is free.
Except it’s not. The friction that slows down sending email to everyone all the time is the cost of all the people you’ll lose. You might lose them because they unsubscribe, or more likely, you’ll train them to ignore you. Worse still, you might just make them annoyed enough to badmouth you.
Drugstore.com made two mistakes with their relationship with me. First, they bought the lie that opt out is a productive strategy. They unilaterally decided that I’d be delighted to get regular emails from them, merely because I bought some shaving cream.
The second mistake? They didn’t bother to be selective about what they sent.
I’ve never purchased diapers online, since my diaper purchases predate online diaper shopping. And my hope is that I won’t be buying Depends for another fifty years or so. Drugstore.com should know this. And yet, because it’s apparently free to email me, some lame brand manager says, "sure, do it!"
Except then I unsubscribe and an asset that is worth ten or a hundred or a thousand dollars disappears, probably forever.
Find friction and embrace it, don’t ignore it.
The Law of Big Numbers: Quantity first, then Quality!
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on August 3rd, 2009
This is WHY you endeavor to grow your friends/followers/fans on Twitter, Facebook, You Tube, [fill in the blank]. . . .
Event Planning & Marketing, the New Web 2.0
Posted by admin in Slap In the Face!, Web 2.0, Web 3.0 on July 17th, 2009
I came by this via Twitter, and after watching this video, found huge resonation. This is the next big future modality of the internet and as you have already learned. You either adopt and exploit as a business, or be sidelined and rendered ineffectual. Watch, let it make you uncomfortable, and comment. You are my family, and we are a power together!
Web 3.0, the Future in just under 5 minutes!
Posted by admin in Slap In the Face!, Wake Up Call!, Web 2.0, Web 3.0 on July 4th, 2009
This is a powerful video done back in 2007. We are the arbiters of Web 3.0, are you innovating or will you get left behind.
How to be a packager
Posted by admin in Slap In the Face!, Uncategorized, Wake Up Call!, Web 2.0 on July 3rd, 2009
This is sage words from Seth Godin. Mad props to the mentor and you can find his blog and other musings here: http://sethgodin.typepad.com/seths_blog/2009/06/how-to-be-a-book-packager.html
K2 is a packager. I package scuba equipment. Dont confuse me with a scuba retailer or a dive shoppe. If you have a product that we can drive to market, ping me at 818 982 2652.
Now, please enjoy the article!
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For fifteen years, I was a book packager. It has nothing to do with packaging and a bit more to do with books, but it’s a great gig and there are useful lessons, because there are dozens of industries just waiting for you to do something like this. Let me explain:
A book packager is like a movie producer, but for books. You invent an idea, find the content and the authors, find the publisher and manage the process. Book packagers make almanacs, illustrated books, series books for kids and the goofy one-off books you find at the cash register. I did everything from a line of almanacs to a book on spot and stain removal. It was terrific fun, and in a good year, a fine business. Along the way, I worked with just about every major publisher and created more than a hundred books. I packaged (with various levels of success) video games, college professors, Julia Robert’s astrologer, an award-winning children’s novelist, the Weekly World News, Kinko’s and (almost) Craftsmen Tools.
I think there are real advantages to this model (and not just for books). Star Wars toys, for example, were created by a packager, and so are most big budget movies. Duncan Hines licensed his name to Roy Park, perhaps the most successful food packager of all time. Roy died of old age with more than half a billion dollars to his name thanks to all that cake mix.
First, the world needs packagers. Packagers that can find isolated assets and connect them in a way that creates value, at the same time that they put in the effort to actually ship the product out of the door. Kaplan might never have gotten into the test prep book business if we hadn’t done all the hard work of persuading them to enter the market (it took several years) and creating the books that launched their line. One series of books generated tens of thousands of new customers for them.
Second, in many industries there are ‘publishers’ who need more products to sell. Any website with a lot of traffic and a shopping cart can benefit from someone who can assemble products that they can profitably sell. Apple uses the iPhone store to publish apps. It’s not a perfect analogy, because they’re not taking any financial risk, but the web is now creating a new sort of middleman who can cheaply sell a product to the end user. We also see this with Bed, Bath and Beyond commissioning products for their stores, or Trader Joe’s doing it with food items.
Any time you can successfully bring together people who have a reputation or skill with people who sell things, you’re creating value. If you find an appropriate scale, it can become a sustainable, profitable business.
The skills you bring to the table are vision, taste and a knack for seeing what’s missing. You also have to be a project manager, a salesperson and the voice of reason, the person who brings the entire thing together and to market without it falling apart. Like so many of the businesses that are working now, it doesn’t take much cash, it merely takes persistence and drive.
Here are some basic rules of thumb that I learned the hard way:
- It’s much easier to sell to an industry that’s used to buying. Books were a great place for me to start because book publishers are organized to buy projects from outsiders. It’s hard enough to make the sale, way too hard to persuade the person that they should even consider entering the market. (PS stay away from the toy business).
- Earning the trust of the industry is critical. The tenth sale is a thousand times easier than the second one (the first one doesn’t count… beginner’s luck).
- Developing expertise or assets that are not easily copied is essential, otherwise you’re just a middleman.
- Patience in earning the confidence of your suppliers (writers, brands, factories, freelancers) pays off.
- Don’t overlook obvious connections. It may be obvious to you that Eddie Bauer should license its name and look to a car company, but it might not be to them.
- Get it in writing. Before you package up an idea for sale to a company that can bring it to market, make sure that all the parties you’re representing acknowledge your role on paper.
- As the agent of change, you deserve the lion’s share of the revenue, because you’re doing most of the work and taking all of the risk. Agenting is a good gig, but that’s not what I’m talking about.
- Stick with it. There’s a Dip and it’s huge. Lots of people start doing things like this, and most of them give up fairly quickly. It might take three or five years before the industry starts to rely on you.
- Work your way up. Don’t start by trying to license the Transformers or Fergie. They won’t trust a newbie and you wouldn’t either.
Attraction Marketing
Posted by admin in Slap In the Face!, Web 2.0, Web 3.0 on June 21st, 2009
In here are nuggets to Marketing 2.0! Get past the sales pitch and hype and look at this for the power it is. Stop the push marketing of “buy my crap” and create value. . .
Look at this close with a cynical and jaunticed eye. What do you think I am doing with this blog. . . to you and for you?
Tevis
How to Get Visitors In the Door & Phones Ringing – A Great Call-to-Action
Posted by admin in Wake Up Call!, Web 2.0, Web 3.0 on June 6th, 2009
this Article was so hard hitting, to the point Poignant, and spot on, I SCRAPED it in its entirety for you your review.
Mad Props goes to the peeps at VerticalResponse Marketing at: http://blog.verticalresponse.com/verticalresponse_blog/2009/05/how-to-get-the-phones-ringing-a-great-calltoaction.html
Mad Praise goes to them. Read on and learn!
If you build will they come? Not automatically. If your phone isn’t ringing or people aren’t coming to your store or site, then maybe you need to have a closer look at your call-to-action. What is a call-to-action you might ask? In simple terms it’s what you want people who get your emails, visit your site or see your ads, to do.
Your call-to-action can be as simple as a "buy now" graphic on a web page or in an email, or a "Visit our website to get your 20% discount at www …" in a direct mail piece, or "Call 800…for your free…". Any way you display it, it needs to drive people to act, and act now!
Here are things you might want to use with your own calls-to-action for your marketing campaigns.
Deadlines - Giving a deadline for your offer to expire will undoubtedly move your readers to do something sooner rather than later especially if it’s truly a great offer. Make sure you outline what they’ll be saving or getting by ordering before the deadline and remind them up to the last day that they can tap this offer.
While Supplies Last – If you’ve got inventory that will go away, promoting that this offer will end with the end of the supply is a great idea. You may even want to set "limits" on the number of products that can be purchased.
The Bobble Head – If you’ve got a free gift to give to your customers if they buy now, then promote it! The baseball parks get FULL when they give away gifts to the first 1000 people that come to the stadium. It gets people to the stadium early and gets them buying things.
Free Consultation/Free Trial – Why not offer a number of hours of your services free to get newbies in the door. If free doesn’t rock your boat, then offer a deeply discounted rate for them to feel comfortable. Once they see the value, they’re sure to come back for more.
Not Available in Stores – Wineries do a great job at offering their wines direct-only. And they focus their messaging on that fact that you can only get the wines from the winery. Some have such limited production that they have people on waiting lists to get on the winery list.
Risk-FREE – If your recipients won’t have to pay or put down a credit card and they can walk away with no questions asked, then make sure this is largely displayed.
Free Accessories with Purchase - Under the deadline, why not try promoting an accessory with the product you’re offering. The accessory could even turn into another purchase down the road. For instance, if you sell face cream, you might want to add in a free sample of eye cream. If you sell jewelry, you might want to add a bit of jewelry cleaner.
One more thing, the presentation of your call-to-action is important. You’ll often find bursts and buttons in red, orange and yellow because those are colors that command attention, yet used too much can be distracting.
Make sure you have your call-to-action in more than one place. If it’s on your website, don’t only display it at the end of the page, make sure you include your call-to-action within your text as well as graphics. As always, test a variety of placements and see what works for your business.
