Archive for category Web 2.0

If I had to Start Over from Scratch

Simpler words have not been written. Here is the blueprint on becoming successful on the internet. Period!

Please take some time to read this over, ponder it, and then give me a call if you want to work together.  In this internet game, it is a support oriented concerted effort. . .and all get successful together!

 

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If I had to start over from scratch…

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People have asked me this question a LOT over the years I’ve been teaching online business:

If you had to start all over from scratch, what would you do?

Well, I’ve got a really good answer now, and I actually did the whole thing in public over the course of the past several months. After I left StomperNet, I bascially WAS starting over.

And now, after a really successful and gratifying "Video Boss" launch, I think it’s safe to say that I’m "back" in the game. I’ve got paying customers, I’ve got a list, and I’m good to go!

I’m sure you want to know what I did to get from there to here and WHY I did it so I made a short list of things I knew I needed to get started with right away. I’ll share those with you now:

1. Blog – The first site I built once I was on the west coast and settled in was AndyJenkinsBlog.com. I needed a place for people who knew me to find me again. And I needed a place for people to discover me.

Having been on the web since before blogs existed, I have to say it’s my preferred "personality platform" nowadays. I can post my content, get comments, branch off into social sites like twitter, and build my list, right from the same site.

And you DON’T have to get fancy, either. Sure, I’m using a "premium" theme, but it’s hardly personalized at all. It’s about making it WORK not making it PRETTY.

2. List – As I mentioned above, if you want true leverage in an online business, you can’t depend on traffic sources you don’t control directly. They always say "the money is in the list" and dang if "they" aren’t right in this case.

The very 2nd thing I did on my blog was to add a list opt-in and start getting subscribers. I didn’t have my eventual product ideas for Video Boss finished or even fleshed out, but I knew I would need a list when I did, so I started early.

But since my product wasn’t ready, I needed something to engage my visitors and viewers with in the meantime. That’s why I needed:

3. Content – Obviously, a blog is no good without content. So I did a couple of rock-solid freebies that proved VERY popular out there on the web. I posted them to the blog, and I emailed my list to come and get it and share it.

It worked. Bigtime! I’m talking about a list of 10K subscribers built BEFORE I ever got ready to launch Video Boss, built entirely on the strength of the content on the blog.

If you want to see the kind of conent I mean (and if you’re new here) I recommend this Post.

http://www.andyjenkinsblog.com/2009/09/04/oh-hai-i-mind-mapped-ur-biznezz/

It was important that I demonstrate 2 things to my audience: First, I know what I’m talking about. Second, establish my core values so that people know what I’m all about.

That’s because it builds up reciprocity and responsiveness, which is where the "making money" part comes in.

4. Offers – Now as I pointed out earlier, Video Boss was far from ready all these months ago. I knew I couldn’t just build up an audience based on freebies because without offers being made periodically, people would resent being marketed to later.

Of course, selling stuff and getting paid is a good reason to make offers, too. :)

Without anything ready in my own product line, I promoted some rock solid stuff that was in line with the values I’d already estabilished in my free content.

There are things that I know to be important in online business, and I promote products that will help my students reach those ends. I promote the BEST ones I can find.

But there’s an ulterior motive there too. The people with the best products being offered ALSO have high-quality lists filled with customers who care about quality… and are willing to pay a premium.

In other words, the folks who I was an affiliate for were all ideal affiliates for Video Boss when it was ready. So again, you can look at this as a reciprocity "pay it forward" strategy rather than a typical anonymous affiliate relationship.

I got in touch with those partners and STAYED in touch. I even helped with some of their launches, supplying some BOSS-style video. So OF COURSE those guys were going to promote.

They knew "Video Boss" was going to work because they’d worked with me, and I helped them out. They saw what I could do. So once I was ready, I knew THEY would be ready to help ME.

5. Product – If you’ve been paying attention this month, you’ve seen me launch my "Video Boss" coaching program. I’d been developing this in the background the whole time I’d been doing the other stuff.

But you’ll notice I didn’t start with the product first. I began building an audience, and a JV promotional channel, and a list building platform SIMULTANEOUSLY.

The interactions I had with partners and their launches, and with my blog and list subscribers HEAVILY influenced the development of Video Boss. So much so that if I look at it now and compare it to my first notes, you wouldn’t even recognize it.

And this is VERY IMPORTANT because I listened to my market and my affiliates and actually created my course to conform exactly to what people NEEDED, packaged in a way that gave them what they WANTED.

And that worked on the affiliate side too because the product was built to appeal to them as well. Big payouts, solid reputation for quality, happy customers, and they already knew I’d been a good affiliate for them, so they knew they weren’t just going to LOSE subscribers to me.

6. Repeat – That’s really all there is to it. I’m going to take care of this class of Video Boss members, and while I do, I’ll keep posting great content (like this) to the blog and email list.

I’ll keep engaging you in conversation, collecting comments, and thinking about what my next product will be. I’ll keep looking for tools and offers that you can use to grow your business.

I plan to keep helping you, and in exchange a lot of the people I help will support me through checking out my offers. It’s not rocket science, and I deliberately tried to keep it simple her because it IS simple.

Don’t get bogged down in the technical side of things choosing the best blog software or the best list software at first. You can always improve down the line – it’s about getting started and getting some momentum.

Once you have that, keeping that momentum going gets easier and easier. Especially if you’re treating your audience as well as you should. I’ve got a secret formula for that too! :)

7. Be a good guy – This one isn’t required, sadly. There are lots and lots of fortunes built on slimeball tactics and leaving others worse off than you found them.

I just can’t operate that way knowingly – there’s WAY too many bad guys out there. Be a good guy. Strive for it. Bend over backwards for your customers. Be good to your partners.

Are you going to make mistakes? YES. Work hard to make them right, because that’s what a good guy does. The harder you work to make things better for everyone around you, the more and more rewards life will send your way.

I don’t mean to get all "wishy-washy" with "The Secret" style stuff on you. But I’ve found the truest of those kinds of sayings is that in order to get what you want out of life, help others get what they want.

Steps 1 though 7 above are how I try to do that every day, and I think I’ve been pretty successful at it so far. Most of the people whose success I admire have done pretty much the same thing, though maybe with different tools.

The underlying skeleton is the same, but there’s enough room in this model for you to put yourself into it completely, and if you do, I have no doubt you’ll succeed.

Until next time,
Andy

P.S. How would YOU start over from scratch? Did I forget anything in my list? Let me know in the comments. See you on the blog!

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Fallback for the 2%

If you ask one hundred people to do a task (particularly one that involves following instructions or using a computer or both), figure that two of them will mess it up.

It doesn’t matter if you use ALL CAPITAL LETTERS. It doesn’t matter if your instructions are crystal clear. It doesn’t matter if you ask them to sign a release. Two percent will mess it up. And it won’t always be the same two percent either, so the idea of kicking the clueless out won’t work.

Which means you only have two choices:

  • Design systems that have the good sense and gracefulness to permit the 2% to proceed, or
  • Annoy, demonize or lose these people

Technologists hate this choice, but it’s true. We have to plan for human failure and part of our job is to have the resources and back up to allow these people to remain in our tribe even though they’re unable to follow a simple instruction.


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Dell Rides Twitter to $6.5 Million in Sales

Dell continues to be one of the more visible corporate behemoths actively using social media, and today they’re out with new numbers to demonstrate some of the success they are having.

The company tells us that they’ve now generated a total of $6.5 million in revenue from their Twitter presence, where they have nearly 1.5 million followers on their @DellOutlet account (and 3 million “connections” across all social sites).

Although a tiny percentage of the company’s total sales (Dell generated more than $60 billion in revenue last year), it does represent significant growth in revenue via social media in the past year. Dell says its sales from Twitter have actually tripled, which is consistent with previous reports about their performance.

With real revenue now being generated via companies on Twitter, the question everyone is asking how Twitter will monetize it. The answer still isn’t clear, though the company continues to suggest that premium accounts for corporate users are in the works soon.

[img credit: pinksherbet]


Reviews: Twitter

Tags: dell, social media, twitter



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Keys to the Kingdom: Fitty All Time Best Subject Lines

. . . SEEDED FROM vERTICAL RESPONSE

 

50 All-Time Great Retail Subject Lines

 

Picture 18Here at VerticalResponse we’re always being asked things like, "What is the best day to send email?", "What are the real email marketing secrets?" and "What are great subject lines?". I decided to focus this post on that last one, and offer some really great and proven-to-work subject lines that you can test out for your email marketing campaigns.

First of all, I’m assuming at this point that your recipients will recognize you from your "From Label". I’ve written why your From Label is very important in your email marketing campaigns. If they are familiar with who the email is coming from, you’ll have better luck getting your email opened with a catchy subject line.

As a retailer your email marketing campaigns are probably all about selling. If you sell your own products or products from other manufacturers, you’ll be trying to announce new products, new seasons or discounts and sales. You’ll want your recipients to act fast, so you may want to try expiration dates in your subject line. We even see businesses using hours in the day in their expiration time periods.

You’ll see that some of these subject lines are a bit vague like "An Exclusive Offer for You", however sometimes that might get more opens than if you talk about a specific product. That’s something that you need to test for yourself in your own campaigns.

Offer, Offer, Offer

Enjoy this Special Offer at Our New Location

25-40% off – Email-Only Offer – Today Only

Invitation-Only 2 Hour Event Starts 11:30 AM CT

Ends Today! 20% Off Friends & Family

Top 10 under $10

Free shipping – offer ends in 3 days

Free product with purchase of [product name]

[New Product] has arrived. Order now before we run out.

Earn double points for [insert product or action].

Last Chance: Get up to $25 now

Save 10% on your next order

Enjoy [season] with rates from $65

Service Notice: Exciting new changes at [your company]

An Exclusive Offer for You

[Your company] October Specials

Last minute deals, special offers, and new [product name]

Act Now to renew your [subscription name]

Online only: 25% off friends and family

Introducing our latest…[product/feature here]

[Product name] Promotion week. Save 25%

Extended for a day! Get Free shipping through Friday

Stock up and save 15%

Limited Supply: Limit 2 [product name] per customer

Ho-ho-ho: The [your company] holiday catalog is here!

Email subscriber exclusive: [Product name] sale is here

Ends Today: Take 20% off your entire order

Private Sale Ends Today

Your choice of amazing items $50 + under

Great gifts for [Dad, Mom, etc]

Best Sellers every [girl, boy, man, woman, dog, etc.]

Everything you need when the temperatures [rise, fall]

Free Shipping–Limited Time Offer

Catchy & Creative

Sometimes all you need is a little vase lift  (retailer selling vase’s)

We’ve got you covered from head to toe (retailer selling hats, shirts, pants and boots)

How La Perla got its name (retailer selling lingerie, telling a story inside the email)

Temperatures Fall, Style Rises (retailer selling coats)

Celebrity Favorites (selling accessories that Hollywood is wearing)

Did you remember to get a gift? It’s ok, we did. (retailer wanting to get people to register for gift reminders)

10 Gift Ideas for your little ones (retailer listing top 10 suggestions for kids)

Manhattan View for a Song in the Shower (retailer selling shower curtain with Manhattan skyline on it)

Take your pick: Our 9 Favorite Dresses (retailer suggesting by popularity)

Coolest modern desk on the job…for $149 (retailer including price in the subject line)

Score Great Savings on Game-Time Gear: HDTVs, Furniture & More (retailer selling TV’s with a sports slant)

Party Like it’s 1999 Aged Cabernet Special (wine retailer)

In our store: Last minute Mother’s Day combo ready to go (retailer getting the last minute shoppers with a catch "combo to go".)

Adorn Your Home Now & Through the Holidays (Home decor retailer)

Mind-Blowing Grenache (wine retailer)

Bring this email to a Gap store and win! (retailer trying to get store traffic)

I hope this gets your creative juices flowing. You can also find some great holiday-specific subject lines here. If you’ve got some great subject lines that have worked for your business, comment and let us know.

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Friction! Sage Words from the Guru, Seth Godin

Friction

Diapers

Stamps (remember those?) make direct mail work. Because it costs money to send a piece of junk mail, you’ll think two or three times before you mail something to a million people.

Email, of course, is free.

Except it’s not. The friction that slows down sending email to everyone all the time is the cost of all the people you’ll lose. You might lose them because they unsubscribe, or more likely, you’ll train them to ignore you. Worse still, you might just make them annoyed enough to badmouth you.

Drugstore.com made two mistakes with their relationship with me. First, they bought the lie that opt out is a productive strategy. They unilaterally decided that I’d be delighted to get regular emails from them, merely because I bought some shaving cream.

The second mistake? They didn’t bother to be selective about what they sent.

I’ve never purchased diapers online, since my diaper purchases predate online diaper shopping. And my hope is that I won’t be buying Depends for another fifty years or so. Drugstore.com should know this. And yet, because it’s apparently free to email me, some lame brand manager says, "sure, do it!"

Except then I unsubscribe and an asset that is worth ten or a hundred or a thousand dollars disappears, probably forever.

Find friction and embrace it, don’t ignore it.

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The Law of Big Numbers: Quantity first, then Quality!

This is WHY you endeavor to grow your friends/followers/fans on Twitter, Facebook, You Tube, [fill in the blank]. . . .

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Event Planning & Marketing, the New Web 2.0

I came by this via Twitter, and after watching this video, found huge resonation. This is the next big future modality of the internet and as you have already learned. You either adopt and exploit as a business, or be sidelined and rendered ineffectual. Watch, let it make you uncomfortable, and comment. You are my family, and we are a power together!

 

 

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Web 3.0, the Future in just under 5 minutes!

This is a powerful video done back in 2007. We are the arbiters of Web 3.0, are you innovating or will you get left behind.

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How to be a packager

This is sage words from Seth Godin.  Mad props to the mentor and you can find his blog and other musings here:  http://sethgodin.typepad.com/seths_blog/2009/06/how-to-be-a-book-packager.html

K2 is a packager.  I package scuba equipment.  Dont confuse me with a scuba retailer or a dive shoppe.  If you have a product that we can drive to market, ping me at 818 982 2652.

Now, please enjoy the article!

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For fifteen years, I was a book packager. It has nothing to do with packaging and a bit more to do with books, but it’s a great gig and there are useful lessons, because there are dozens of industries just waiting for you to do something like this. Let me explain:

A book packager is like a movie producer, but for books. You invent an idea, find the content and the authors, find the publisher and manage the process. Book packagers make almanacs, illustrated books, series books for kids and the goofy one-off books you find at the cash register. I did everything from a line of almanacs to a book on spot and stain removal. It was terrific fun, and in a good year, a fine business. Along the way, I worked with just about every major publisher and created more than a hundred books. I packaged (with various levels of success) video games, college professors, Julia Robert’s astrologer, an award-winning children’s novelist, the Weekly World News, Kinko’s and (almost) Craftsmen Tools.

I think there are real advantages to this model (and not just for books). Star Wars toys, for example, were created by a packager, and so are most big budget movies. Duncan Hines licensed his name to Roy Park, perhaps the most successful food packager of all time. Roy died of old age with more than half a billion dollars to his name thanks to all that cake mix.

First, the world needs packagers. Packagers that can find isolated assets and connect them in a way that creates value, at the same time that they put in the effort to actually ship the product out of the door.  Kaplan might never have gotten into the test prep book business if we hadn’t done all the hard work of persuading them to enter the market (it took several years) and creating the books that launched their line. One series of books generated tens of thousands of new customers for them.

Second, in many industries there are ‘publishers’ who need more products to sell. Any website with a lot of traffic and a shopping cart can benefit from someone who can assemble products that they can profitably sell. Apple uses the iPhone store to publish apps. It’s not a perfect analogy, because they’re not taking any financial risk, but the web is now creating a new sort of middleman who can cheaply sell a product to the end user. We also see this with Bed, Bath and Beyond commissioning products for their stores, or Trader Joe’s doing it with food items.

Any time you can successfully bring together people who have a reputation or skill with people who sell things, you’re creating value. If you find an appropriate scale, it can become a sustainable, profitable business.

The skills you bring to the table are vision, taste and a knack for seeing what’s missing. You also have to be a project manager, a salesperson and the voice of reason, the person who brings the entire thing together and to market without it falling apart. Like so many of the businesses that are working now, it doesn’t take much cash, it merely takes persistence and drive.

Here are some basic rules of thumb that I learned the hard way:

  1. It’s much easier to sell to an industry that’s used to buying. Books were a great place for me to start because book publishers are organized to buy projects from outsiders. It’s hard enough to make the sale, way too hard to persuade the person that they should even consider entering the market. (PS stay away from the toy business).
  2. Earning the trust of the industry is critical. The tenth sale is a thousand times easier than the second one (the first one doesn’t count… beginner’s luck).
  3. Developing expertise or assets that are not easily copied is essential, otherwise you’re just a middleman.
  4. Patience in earning the confidence of your suppliers (writers, brands, factories, freelancers) pays off.
  5. Don’t overlook obvious connections. It may be obvious to you that Eddie Bauer should license its name and look to a car company, but it might not be to them.
  6. Get it in writing. Before you package up an idea for sale to a company that can bring it to market, make sure that all the parties you’re representing acknowledge your role on paper.
  7. As the agent of change, you deserve the lion’s share of the revenue, because you’re doing most of the work and taking all of the risk. Agenting is a good gig, but that’s not what I’m talking about.
  8. Stick with it. There’s a Dip and it’s huge. Lots of people start doing things like this, and most of them give up fairly quickly. It might take three or five years before the industry starts to rely on you.
  9. Work your way up. Don’t start by trying to license the Transformers or Fergie. They won’t trust a newbie and you wouldn’t either.
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Attraction Marketing

In here are nuggets to Marketing 2.0! Get past the sales pitch and hype and look at this for the power it is. Stop the push marketing of “buy my crap” and create value. . .

Look at this close with a cynical and jaunticed eye.  What do you think I am doing with this blog. . . to you and for you?

Tevis

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How to Get Visitors In the Door & Phones Ringing – A Great Call-to-Action

 

this Article was so hard hitting, to the point Poignant, and spot on, I SCRAPED it in its entirety for you your review.

 

Mad Props goes to the peeps at VerticalResponse Marketing at:  http://blog.verticalresponse.com/verticalresponse_blog/2009/05/how-to-get-the-phones-ringing-a-great-calltoaction.html

 

Mad Praise goes to them.  Read on and learn!

If you build will they come? Not automatically. If your phone isn’t ringing or people aren’t coming to your store or site, then maybe you need to have a closer look at your call-to-action. What is a call-to-action you might ask? In simple terms it’s what you want people who get your emails, visit your site or see your ads, to do.

Your call-to-action can be as simple as a "buy now" graphic on a web page or in an email, or a "Visit our website to get your 20% discount at www …" in a direct mail piece, or "Call 800…for your free…". Any way you display it, it needs to drive people to act, and act now!

Here are things you might want to use with your own calls-to-action for your marketing campaigns.

Picture 31Deadlines - Giving a deadline for your offer to expire will undoubtedly move your readers to do something sooner rather than later especially if it’s truly a great offer. Make sure you outline what they’ll be saving or getting by ordering before the deadline and remind them up to the last day that they can tap this offer.

While Supplies Last – If you’ve got inventory that will go away, promoting that this offer will end with the end of the supply is a great idea. You may even want to set "limits" on the number of products that can be purchased.
Picture 40
The Bobble Head – If you’ve got a free gift to give to your customers if they buy now, then promote it! The baseball parks get FULL when they give away gifts to the first 1000 people that come to the stadium. It gets people to the stadium early and gets them buying things.

Free Consultation/Free Trial – Why not offer a number of hours of your services free to get newbies in the door. If free doesn’t rock your boat, then offer a deeply discounted rate for them to feel comfortable. Once they see the value, they’re sure to come back for more.

Not Available in Stores – Wineries do a great job at offering their wines direct-only. And they focus their messaging on that fact that you can only get the wines from the winery. Some have such limited production that they have people on waiting lists to get on the winery list.

Picture 35Risk-FREE – If your recipients won’t have to pay or put down a credit card and they can walk away with no questions asked, then make sure this is largely displayed.

Free Accessories with Purchase - Under the deadline, why not try promoting an accessory with the product you’re offering. The accessory could even turn into another purchase down the road. For instance, if you sell face cream, you might want to add in a free sample of eye cream. If you sell jewelry, you might want to add a bit of jewelry cleaner.

One more thing, the presentation of your call-to-action is important. You’ll often find bursts and buttons in red, orange and yellow because those are colors that command attention, yet used too much can be distracting.

Make sure you have your call-to-action in more than one place. If it’s on your website, don’t only display it at the end of the page, make sure you include your call-to-action within your text as well as graphics. As always, test a variety of placements and see what works for your business.

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